You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

abby2024's avatar
abby2024
New member | Level 2
11 months ago

Online-only files still take up space from my hard drive

My Dropbox syncing is experiencing delays, and upon investigation, I suspect it may be due to the full capacity of my C drive. Upon checking, I discovered that some files are stored locally despite b...
Desktop
Storage space
Sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Welcome aboard the Community, abby2024. 

 

Can you send over a screenshot of any files/folders currently set to sync as online-only, which are still taking up space from your hard drive? I’d like to check the syncing icons next to them. 

 

Also, please take one more step with me, and right click on these files, select Properties/Get info, and send me a screenshot of the next window you’ll see. 

 

Let me know once you’ve got more info.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!