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fubha's avatar
fubha
Explorer | Level 3
2 years ago
Solved

Refer a Friend Issue

I referred a friend a while back to join Dropbox, but he lost the email which has the sign up invitation. I tried to resend the invitation today, but Dropbox says that the email is already invited. N...
Dropbox Basic
Referrals
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Thanks for the info. In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi fubha, thanks for bringing this to our attention.

 

Did the friend complete all the steps to accept the referral bonus? 

 

They would still need to verify their email address on top of signing into the Dropbox desktop application.

 

Keep me updated with any progress!

  • fubha's avatar
    fubha
    Explorer | Level 3
    2 years ago

    Yes, all the steps are completed, but he signed up without using the invitation link. He lost the invitation email which I sent to him a while back. I tried to resend but Dropbox said that this email is already invited.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for the info. In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

      • fubha's avatar
        fubha
        Explorer | Level 3
        2 years ago

        Yes, sure.

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