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fubha's avatar
fubha
Explorer | Level 3
2 years ago
Solved

Refer a Friend Issue

I referred a friend a while back to join Dropbox, but he lost the email which has the sign up invitation. I tried to resend the invitation today, but Dropbox says that the email is already invited. N...
Dropbox Basic
Referrals
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Thanks for the info. In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

fubha's avatar
fubha
Explorer | Level 3
2 years ago

Yes, all the steps are completed, but he signed up without using the invitation link. He lost the invitation email which I sent to him a while back. I tried to resend but Dropbox said that this email is already invited.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the info. In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

  • fubha's avatar
    fubha
    Explorer | Level 3
    2 years ago

    Yes, sure.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks, I've sent you an email, please could you reply to it when you get a chance!

      • fubha's avatar
        fubha
        Explorer | Level 3
        2 years ago

        Issue is now resolved. Thanks for looking into it.

  • datanets's avatar
    datanets
    Explorer | Level 3
    2 years ago

    Hello Jay

     

    Could you please assist with referral program, invitation was sent and accepted, software installed but additional space was added.

    Referral

    .............1@outlook.com 22/2/2024

    Invitation sent
    Referral

    ..........2@outlook.com 22/2/2024

    Invitation sent

    Thanks

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