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Forum Discussion

a1newman's avatar
a1newman
New member | Level 2
2 years ago

When Quicken Extra 5 GB gets removed, how long does Dropbox give you to address overages?

I just found out that my 5 GB from Quicken was removed on June 2nd even though my Quicken subscription has almost another year to go. So now I have an overage in space usage. Quicken support can only...
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  • Mark's avatar
    Mark
    2 years ago

    Quicken should issue one code per year 🙂

     

    And Dropbox wont remove files from your account so you are OK - however, note that nothing new/changed/updated will sync to your account while over quota. So changes you make to files will NOT upload to Dropbox at the moment. 

HazPat's avatar
HazPat
Explorer | Level 4

Two questions:

1- How do I know if I have the extra 5GB of storage space?

2- Do I need to re-apply each time I renew Quicken?

Thanks.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
12 months ago
HazPat wrote:

1- How do I know if I have the extra 5GB of storage space?

2- Do I need to re-apply each time I renew Quicken?

You can see all of the space you've earned on your Referrals page. You should get a new code from Quicken each year. Contact them if you don't have one.

  • HazPat's avatar
    HazPat
    Explorer | Level 4
    12 months ago

    Thank you, Rich.

    The Quicken 5GB of storage space does not appear on my referrals page.

    I'm confused.  Isn't the referrals page storage amounts strictly for getting referrals?

    The Quicken Dropbox space is a perk for subscribing to their app.  Thx. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hey HazPat, do you see your Quicken space in the plan tab of your account settings perhaps?

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      12 months ago
      HazPat wrote:

      Isn't the referrals page storage amounts strictly for getting referrals?

      The bottom of the page shows other bonus space as well, separate from the space earned through referrals. Mine shows space earned from other coupons and programs, such as Dell. If you don't see it on the Plan page that Hannah mentioned, I'd check there.

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