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Forum Discussion
Will I lose files, when my HP promotion expires?
I got an email that by tomorrow my dropbox space would expire soon and so I won't be able to add any new files. I got 25gb extra as part of offer. So my question is, will I lose my exisiting data sin...
- I GOT IT... Yes I did login using existing account and once I realised that maybe it won't be possible to get offer, I logged out and uninstalled Dropbox as well. But when I searched for Dropbox promotion app, its not there. Only that folder of Dropbox promotion app which contains a Dropbox installer remained. I installed again and this time logged in with different account and luckily IT WORKED. I GOT THE OFFER. Thanks for all helps.
I bought a brand new hp laptop and clicked dropbox promotion app and directed me to install dropbox and I installed and logged in. Also would like to mention that I had already availed this offer for same account for another hp lap bought 1 year ago. So I can understand it won't work again. But my question is, if I change my account and use different one, how can redeem the offer for the new lap. Is there any option for that? Please help.
Jay
Dropbox Staff
Dropbox StaffHi andrewjoemon10, thanks for messaging the Community.
Just to confirm, did you already login to the promotional app with your existing Dropbox account?
This will help me to assist further!
- I GOT IT... Yes I did login using existing account and once I realised that maybe it won't be possible to get offer, I logged out and uninstalled Dropbox as well. But when I searched for Dropbox promotion app, its not there. Only that folder of Dropbox promotion app which contains a Dropbox installer remained. I installed again and this time logged in with different account and luckily IT WORKED. I GOT THE OFFER. Thanks for all helps.
