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CljrRt's avatar
CljrRt
New member | Level 2
24 days ago

“Dropbox is damaged” error when trying to replace Dropbox folder from a backup on macOS

After installing a new motherboard on my iMac (Sequoia 15.1), I downloaded Dropbox again. When I try to replace it with the old Dropbox from my backup, it says “Dropbox is damaged and cannot be opened”. It seems that I lost all the data it contained. Is there a way to recover this data ?

Desktop
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    23 days ago

    Thanks for bringing this to our attention, CljrRt.

     

    Are your files still available, when you login to your account on dropbox.com?

     

    If so, instead of trying to replace the Dropbox folder, I would suggest installing the Dropbox app, signing in and just allowing it to sync your files instead.

     

    Let me know how that goes.

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