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cawleyd123's avatar
cawleyd123
New member | Level 1
24 days ago

"Additional permissions are required to access files" error on macOS

I am also getting this message. I have read the articles, I have restarted my Macbook etc. etc. 

It seemed to be working again last week - but now alas I keep getting told additional permissions are required.... 

I've been using dropboax for a few years now, very happily but now, this issue has been doing my head in for a few weeks now 🤯

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey cawleyd123, thanks for bringing this to our attention.

    Have you tried restarting your computer, to see if that helps?

    If not, what's your computer's OS version?

    Can you also give Dropbox full disk access and let me know how it goes?

    Thanks!