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Forum Discussion
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the adva...
Hello friend.
Unfortunately, after several tests I did, the only alternative I found was to delete the aforementioned folders and reinstall, thus correcting the permissions.
Here is a link where my suggestion was accepted as a solution.
If it helped you, leave a Like. 🙂
https://www.dropboxforum.com/t5/Apps-and-Installations/Moving-Dropbox-folder-from-Library-CloudStorage/m-p/654283#M49803
After Dropbox working fine on Ventura since the initial upgrade, it suddenly stopped loading today.
- Megan
Dropbox Staff
Hey foundry75, let's jump right into this!
Do you get any specific errors when you start-up the app? If so, feel free to share them with us here. You can send the full .txt file back to me.
If it's a different kind of error, a screenshot would be most helpful.
Keep me posted, and we'll take it from there!
- Hannah
Hey NickeyMdy, are you getting any error messages, like the OP, when you open the Dropbox app?
If so, can you please send us a screenshot?
I remove my Dropbox and re-install it. It works now.
I don't know why?
Many Thanks!
