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Forum Discussion
Styline
2 years agoHelpful | Level 7
AirDrop broken on MacOS Ventura
I'm using MacOS Ventura and I can't receive files via AirDrop anymore.
My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
- 2 years ago
You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.
Jay
Dropbox Staff
Hi UteHa, as it sounds like you're using the Dropbox Backup feature, you'll need to disable the Downloads folder from the backup itself via the Dropbox desktop application.
UteHa
2 years agoNew member | Level 2
Hi Jay,
first thanks for getting back to me.
Can you please let me know, how I disable the backup function for Dropbox on my Mac?
- Jay2 years agoDropbox Staff
You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.
- UteHa2 years agoNew member | Level 2
Hi Jay,
I deaktivated the backup function for downloads and now I can receive documents via airdrop again. Thanks for your help!
- Jay2 years agoDropbox Staff
Glad to hear that it helped out!
- jkrussell2 years agoNew member | Level 2
Thanks, Jay. I can also confirm that this solved the exact same problem for me.
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