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Forum Discussion

TroyP's avatar
TroyP
Helpful | Level 6
10 months ago

Alphabet navigation on ipad disappeared

The alphabet navigation disappeared on our ipad os version 16.7.2, dropbox version 362.7.  We rely on that to navigate the numerous files we have.  How do I get it back?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Would you be able to send me a screenshot of this Megrnorman

     

    I'm asking because I just checked on my end, and it seems to be working just fine. 

  • GreggM's avatar
    GreggM
    Helpful | Level 6

    Hello Megan- 

    i am having the same problem - the alphabet quick slider disappeared sometime in the last few weeks 

    I have rebooted and cleared cache. Twice. 
    I am using 364.2.4

    iOS is 17.2

    Here is a screenshot: 

    Thanking you in advance for your help… 

     

  • Szuccaro's avatar
    Szuccaro
    New member | Level 2
    We miss the letter grid search bar that we used to have. Inside the folder we can tap a letter and be moved right to the alphabetical section containing the documents.
    • Sam DBX's avatar
      Sam DBX
      Icon for Community Manager rankCommunity Manager

      Hi everyone,

      Thank you for your feedback.

      Our team is already working on improvements/adjustments to this feature, expected in the coming months.

      We'll keep you posted here.

      Thank you,

      Sam

      • Broadwaymhl's avatar
        Broadwaymhl
        Helpful | Level 6

        Thank you, Sam.  I just noticed yesterday that not only did the alphabet grid bar disappear, but I don't see the actual scroll bar, making it even more difficult to move quickly through all my files.  Was this a glitch or did you remove that permanently, too?