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romillyrom's avatar
romillyrom
New member | Level 1
4 months ago

Black screen when launching the Dropbox desktop app

Hi Everyone, Black screen problems are preventing me from using the Dropbox desktop app. Every time I launch the application, the window opens, but the screen remains completely black, and Iam unab...
desktop
Dropbox Basic
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey romillyrom - sorry to hear you're having issues with this.

The version of the app you mentioned is quite old, could you try updating it from this page directly? 

Let me know how it goes!

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