You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
cb m.
3 years agoHelpful | Level 7
Cannot change settings in Dropbox for Linux (Fedora 36)
It's very frustrating to pay the full price of Dropbox every year and get less than sub-par support for the Linux community.
I am using Fedora 36, GNOME 42 and Dropbox seems to run OK.
Howev...
cb m.
Helpful | Level 7
That's my point. There are zero options. I click that icon over and over and nothing happens. No popup menu, nothing.
UPDATE:
OK, this seems to work and makes the icon "clickable".
dropbox stop && dbus-launch dropbox start
However, I'm not exactly sure why/how that works.
Jay
3 years agoDropbox Staff
The desktop app should load the options. Could you try reinstalling the app to see if this helps show the preferences in the future?
- cb m.3 years agoHelpful | Level 7
Yes, I've re-installed and it doesn't work.
However, I got it to work with the command I mentioned.
But now, there is a different issue. I moved the folder location to a larger drive and it appears to be moving the files over. But at the rate it's going, it's going to take weeks to finish.
It's been running all morning and it's only up to 680 files out of 300K.
This never happened in Fedora 35. In fact, I used to have Fedora 35 with GNOME 41. Then, I did an upgrade of the OS to 36 and 42. Everything was fine.
Well, that drive failed so I did a clean install of Fedora 36/GNOME 42 and now I get all of this.
- cb m.3 years agoHelpful | Level 7
Update.
I found a resolution for anyone who might be struggling with this.
First, I had to do a selective sync and UN-CHECK everything except a small folder so the number of files to sync were minimal.
This took a while. But once it was up-to-date, I then did the move.
So instead of moving over 300K files, I only moved over a few dozen.
Once that finished, I then can go back into selective sync and start pulling down the rest of the files.
I just want to say that I appreciate the fact that, for DropBox, the Linux community is a small minority. However, DropBox *does* offer official binaries for Fedora and Ubuntu. I just feel that if you are going to charge us the same price, release "supported" versions of your software, you should put the same level of quality in it as you do with the Mac and Windows versions.
I also understand Linux can be hard. There are Qt, GTK, etc. Lots of different variations. But I download other software (such as KiCad) that work flawlessly on Fedora and Ubuntu and it's open source. Not driven by a big company like DropBox.
Having said all of that, I'm still a loyal DropBox user. I just hate that it's so hard to use some software that I greatly depend on.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!