Forum Discussion

gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
5 years ago
Solved

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've...
desktop
Error Messages
Setting up the apps
Windows
  • Daphne's avatar
    Daphne
    5 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

PopAlex's avatar
PopAlex
New member | Level 2
5 years ago

Hello,

 

Recently, I keep getting the error Can't establish secure internet connection in dropbox for desktop for a few weeks now.

 

I don't have a proxy, checked the date and time, and reinstalled dropbox, hopping that it will solve the issue.

I've also disabled my antivirus temporarily, and set the proxy settings to No Proxy with no avail.

 

Unfortunately, the issue is not solved.

 

Can I please get some help with this issue ?

 

Thank you

MrMike59's avatar
MrMike59
New member | Level 2
5 years ago

I am having the same issue.

 

Dropbox 111.4.472

Can't establish secure internet connection Syncing...

  • alexnt's avatar
    alexnt
    Helpful | Level 5
    5 years ago

    Same here.

    Cannot establish a secure connection

    Everything is ok when I revert to 110.4.458

      • midspace's avatar
        midspace
        Explorer | Level 4
        5 years ago

        I have the same issue.
        User of Dropbox for years, haven't had this problem before, then suddenly one of my computers is displaying this message yesterday and it won't sync.

         

        It only started after Dropbox was updated to 111.4.472

        I went through all the suggested processes, checing date/time, antivirus etc, and none of them worked.

        It is not working on Windows 10, Version 10.0.19042

         

        My other PC which I have access to, does not have this issue, dropbox connects fine.

        It is working on Windows 10, Version 10.0.18363

         

        It does look to be an issue between the Windows version and the latest Dropbox.

        Following the consensus, I'll be going to install the beta on the newer Windows 10 PC.

         

        Edit: Beta version has fixed it for me. I'm not looking at any advanced or new features in the Beta, as long as it syncs, its good.

        (The system tray Icon still looks crap in high contrast.)

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