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01SK1975's avatar
01SK1975
Explorer | Level 3
11 months ago
Solved

Can't install Dropbox on Win 11 Pro - "download failed" error

After reinstalling my computer, same hard- and software, I can't install Dropbox. Tried all solitions, automatic and manual, without firewall, etc., to no avail.   Says it confirms the download...
desktop
Error Messages
Install
Windows
  • TWOcvfan's avatar
    TWOcvfan
    7 months ago

    I had the same problem and using the offline installer worked 👍

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi there, 01SK1975, thanks for bringing this to our attention.

 

Have you tried installing the app using the offline installer, to see if that helps?

 

Keep me posted.

01SK1975's avatar
01SK1975
Explorer | Level 3
11 months ago

Yes, with same error.

 

"Confirmation that the downloaded file failed" ... probable it didn't download properly. The installationfile does so though.

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