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Forum Discussion

keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Desktop
Setting up the apps
Windows
AlexisE's avatar
AlexisE
New member | Level 2

Same thing here

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi RichT, & AlexisE, how are you today?

 

Could you clarify the version of the desktop app that you're using on your end, and send me a screenshot of the event logs you see on your end too?

 

Keep me posted, and we'll take it from there! 

  • RichT's avatar
    RichT
    Helpful | Level 6
    2 years ago

    Ok thanks - here it is - same errors on my other computer. I have a Dropbox Plus subscription which is sync'd on 2 computers + an iphone & ipad. version is 166.4.2920 on this computer - same on the other one. Both computers are Windows 11 x64 v 10.0.22621.1194 

     

  • RichT's avatar
    RichT
    Helpful | Level 6
    2 years ago

    Megan how are you getting on responding on this issue?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi all, happy Tuesday! 

       

      I hope you're doing well. For anyone facing this issue, would it be okay if I reach out to you internally, in order for us to have a closer look into this?

       

      Let me know! 

      • RichT's avatar
        RichT
        Helpful | Level 6
        2 years ago

        Megan yes please feel free to email me on my account email

    • Homegrown Phenom's avatar
      Homegrown Phenom
      Helpful | Level 6
      2 years ago

      RichT don't hold your breathe... they will never acknowledge or respond with a solution on this issue.  nearly 2 years and counting for me...

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