You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
keithfkelly
4 years agoHelpful | Level 6
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
rics
2 years agoNew member | Level 2
Mine actually crashes my PC because I work in the dropbox folder with Adobe After Effects.
My guess is the DbxSvc (Dropbox service) error plus Ae trying to do multiple callouts on files managed by my dropbox app end in critical failure.
I tried Windows 10 and 11 clean installs and nothing.
Still waiting for the fix from dropbox.
- Hannah2 years agoDropbox Staff
Hey everyone and thanks for contributing to this thread.
We are aware of this error and our teams are looking into it.
We will follow back with an update, however, we have no specific timeline for now.
Thanks.
- Gasman2472 years agoNew member | Level 2
it crashes 2 of our terminals with blue screen critical error forces restart, i have already started altering our databases, and softwares to use onedrive instead, sorry dropbox but you will be loosing us as a customer.
- brankogrbac2 years agoHelpful | Level 6
What is the status of this ticket? The event log is filled with these errors, usually in batches of 5, every couple of hours.
These are errors, mind you, not warnings. The first report is 2 and a half years old. We got assurance from Hannah in July that the issue is being worked on, but no update. Since July there have been at least 5 stable release builds and the issue persists. What the hell is going on?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!