Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.
Forum Discussion
keithfkelly
4 years agoHelpful | Level 6
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Knarf33
31 days agoHelpful | Level 5
It's been some time since my original post, and I've learned a lot since then. The PC affected by the issue had an Intel 13th generation i9 processor, which is known to have instability issues that become more apparent as the processor ages. There's a wealth of information available on this problem, so I suggest doing a quick search to see if you might be affected.
I want to emphasize that this processor may or may not have been related to the crashes involving the Dropbox certificate store. Intel has provided several fixes for this issue, most of which involve updating the BIOS to better manage the processor environment. However, none of these fixes were 100% effective for me. I achieved the best results by using the Intel Extreme Tuning Utility to underclock the processor. Interestingly, the benchmark performance was actually better when the processor was underclocked.
In the end, I persuaded the PC manufacturer to replace the processor, and I haven't encountered any of these issues since the replacement.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!