We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

crabcakes's avatar
crabcakes
Explorer | Level 3
8 months ago

DB is consuming massive energy and making my MacBook Air super hot. Desktop app missing in action.

Running Sonoma 14.4.1 on M2 Macbook Air.    Desktop app no longer showing up in menu bar (!!!!!), DB is taking up 97% of usage making my MacBook super hot. Tried reinstalling app twice, still no ...
Desktop
Mac
crabcakes's avatar
crabcakes
Explorer | Level 3
8 months ago

Jay I'm scared to do so as it might delete my Dropbox files, no?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    If you don't wish to perform the advanced reinstall, feel free to contact the support team directly to see if they can provide any alternative troubleshooting for this behavior you're experiencing.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!