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Forum Discussion
Desktop App won't start any more
My Desktop app will no longer start. I get this error window. The app still starts on my laptop, and the web version of dropbox works. I recently deleted some folders/files from my folder location to...
Hi jigsaw83, I checked, and it seems you were using a beta version of our app.
Can you try to switch to a stable one, and check how things go? You can do this by accessing your account settings on the Dropbox website and turn Early releases off.
Once that is done, feel free to re-install the app.
Walter
Dropbox Staff
Dropbox StaffHey Mark G.16, sorry to hear about this.
Could you click on the blue hypertext and send us the full error log so that we can have a look too?
Thanks!
Walter and everyone,
The workaround for the foreseeable future over here seems to be to uninstall/re-install Dropbox, let the App start and sync, and then don't turn the computer off...ever. Strange that this has never come up before. Maybe Dropbox does not like something in the shutdown/restart/reboot sequence, and then just won't start. I hope someone can see something in the error report though, so that I can turn the computer off again sometime.
