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Forum Discussion
Neil_Stanley
3 years agoHelpful | Level 5
Dropbox and Windows 11 - not autostarting
Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can ...
- 3 years ago
Neil_Stanley wrote:
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.
Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.
Neil_Stanley
Helpful | Level 5
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager. File moved to Dropbox folder didn't appear on other devices until I forced Dropbox start (when 3 additional Dropbox tasks appeared in Task Manager as did tray icon).
Thanks.
Rich
3 years agoSuper User II
Neil_Stanley wrote:
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.
Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.
- r-c-1953 years agoHelpful | Level 6
Didn't work. Dropbox still not starting on Windows Startup. Dropbox was set to start at Windows Startup just like the screen shows.
When Windows was restarted, somehow, the Dropbox switch was turned from on to off.
- Neil_Stanley3 years agoHelpful | Level 5
Thanks, that found it - I had looked there previously and it had been set to start.
- Neil_Stanley3 years agoHelpful | Level 5
Oh dear! This morning it's still set correctly but Dropbox didn't start up on it's own.
- Jay3 years agoDropbox StaffHi Neil_Stanley, If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
- r-c-1953 years agoHelpful | Level 6This might just be the answer I've been looking for! Will give it a try. 🙂
- Andrew S.22 years agoHelpful | Level 7
I had done a trial run of TotalAV and it seems that when it scanned my system, it removed Dropbox completely from my Settings > Apps > Startup list, so I don't even see Dropbox as an available app. If I start the app manually (this is Win 11, by the way), I see the setting to start with Windows, which is enabled, but it still does not open at startup. Is there perhaps a registry hack to fix this? Or what's wrong? Thanks.
- Walter2 years agoDropbox Staff
Hey Andrew S.2 - sorry to hear about this.
Could you please let us know the app's version as shown in your taskbar?
Also, does the issue persist if you temporarily disable TotalAV?
- Andrew S.22 years agoHelpful | Level 7
v 184.4.6543
I have uninstalled TotalAV. Interestingly, it also removed OneDrive startup (MS website provided a registry fix), as well as a few other utilities (none of which are critical).
I'm hesitant to uninstall and reinstall because i'm always afraid my local Dropbox folders and files will disappear, it's happened before, and I hate having to reconfigure all the folder syncs, etc. It always causes major headaches.
As another FYI, if I go to Windows Settings > Apps I do see Dropbox in the list, but the only option on the 3 dots menu is uninstall. And in the taskbar Startup settings, Dropbox is not listed.
Sorry, another edit. 🙂
I have also tried unchecking the Start with Windows checkbox in the app, clicking Apply, then OK, restarting my computer, then re-enabling it, clicking Apply, then OK, restarting my computer and that didn't work either.
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