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Forum Discussion

Genowefa's avatar
Genowefa
New member | Level 2
3 years ago

Dropbox App has disappeared from Kobo Forma

Hi,  My Kobo Forma decided to factory reset itself on my way home from work today, so I had to reconnect to the internet and my accounts (Kobo & Overdrive). I had been reading some files in my Dropb...
Desktop
Dropbox Basic
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Setting up the apps
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  • Genowefa's avatar
    Genowefa
    3 years ago

    Solved!

     

    For those whose Dropbox disappears after a restart, it requires several update searches on the Kobo ereader for it to add the new updates and reinstall Dropbox. One update might not be enough. Refresh and check for more updates, and it should reappear. At least it has from this attempt on my side.

Genowefa's avatar
Genowefa
New member | Level 2
3 years ago

Solved!

 

For those whose Dropbox disappears after a restart, it requires several update searches on the Kobo ereader for it to add the new updates and reinstall Dropbox. One update might not be enough. Refresh and check for more updates, and it should reappear. At least it has from this attempt on my side.

  • Oma5's avatar
    Oma5
    Explorer | Level 3
    3 years ago

    After several factory resets to no avail, I went to Repair in menu and it reinstalled with that. 
    But now I’m getting a Dropbox error when syncing. 

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey Oma5, could you post a screenshot of the exact error you've been getting?

      • Oma5's avatar
        Oma5
        Explorer | Level 3
        3 years ago
        I can’t figure how to upload pic here. So text reads:

        (Triangle w exclamation point) Dropbox Error
        Sorry, the file “Verity_978xxxxx_xxxx.acsm” could not be synced.

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