Forum Discussion

ConstructoraBCN's avatar
ConstructoraBCN
Helpful | Level 6
4 years ago
Solved

Dropbox APP missing

The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2


1) Everything is in the iCloud no need to have computers with a lot of memory capacity

2) Everything was really easy to manage with the Dropbox App with the PC and Handy, especially in terms of internal communication, being able to leave a message and comments or instructions on each document or folder, and all the documents no matter which format was easy to visualize, you had a preview of any document... so when you get in a folder you see the documents, not just the name and format (like now).

 

The main reason why the construction company that I represent, had decided to start searching for a substitution of Dropbox

 

No Dropbox APP = We are searching for a new solution.     WE USE TO OPERATE ALWAYS DIRECTLY THROUGH THE APP

 

Dropbox's website is not easy to manage as was with the app...

Dropbox's website; you can see a preview of each document, has issues to open lots of formats, etc...

Dropbox's website; not comfortable to interact with a team big as our

Dropbox's Desk; in order to see the previews I do have to synchronize all so... use the memory capacity of my computer.. so If you have a 2 T of information, you better get a PC with this capacity... Why use a Cloud if at the end you need to use your computer memory capacity? Can someone explain me????

Dropbox Desk; no way to internally communicate with a team, no way to leave a message or tag anyone in a comment...

 

Resume:

 

Dropbox instead of going forward... is going backward... The App was a great and easy solution for big corporations... 

My team and I are absolutely disappointed that you have deleted the App, and we HATE and find useless the Desk solution.

 

I hope you fix the App soon, otherways you are definitely losing us as clients...

  • Hey all, thanks for posting here!

    Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard. 

    I will pass on your comments to the relevant departments so that we can further improve our product.

    Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue. 

    If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.

    Thanks a bunch!

  • Jenny15's avatar
    Jenny15
    Explorer | Level 4

    As of 1/17/22 the dropbox app does not exist. Using a Mac and only being able to use Finder is not efficient or user friendly.

     

    It is not ideal for users who have a lot of folders within folders to only have Finder be an option because there are no more starred folders. Every time I click on the Dropbox icon it opens a new finder window unless I click on the on the one that is already minimized. It also does not automatically sort folders from other files (PDF, Excel, etc) I have to manually select it to organize them this way unless all files are sorted alphabetically and looks like a mess.

     

    This makes Dropbox a lot harder to use when trying to be efficient at work. 

  • Lara Siewert's avatar
    Lara Siewert
    Helpful | Level 6

    Apparently, as of January 17, 22, Dropbox decided to make an "improvement" and only open through File Explorer when you click on the app. From now on, Dropbox will only be accessible through Dropbox.com or by the little icon in the task manager (which brings up a tiny pop-up in the lower right of your screen that you can barely navigate).

     

    I don't like File Explorer, it is not as user-friendly, I liked my Dropbox app. Someone should reverse this unnecessary change, please! I am not the only one in these forums that dislikes this. 

  • jack cook's avatar
    jack cook
    Explorer | Level 4
    Hi there, since January 2022 when I open Dropbox on my Mac the main interface doesn’t pop up as before and it is only displayed as a folder in finder. I have tried to uninstall and install but it is still doing the same thing. Please could someone advice if there has been changes of some sort or I’m just begging silly. Thanks in advance.
    • ConstructoraBCN's avatar
      ConstructoraBCN
      Helpful | Level 6

      Unfortunately, this interface that you are looking for... is the DropBox app for PC that Dropbox has canceled since the last 17/01/2022.. 

      That's why all of this complains are about..

       

       

      • jack cook's avatar
        jack cook
        Explorer | Level 4
        Does anyone know why they would/ cancelled it? I mean is it temporary or long term? Thanks

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