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Forum Discussion
Dropbox app on Mac not responding
I am on Mac High Sierra 10.13.3, upgraded last week. Post the upgrade, Dropbox refuses to Sync. Been using Dropbox on this Mac for the last 5 yrs but never had this problem.
Even the Dropbox icon h...
OK...update
In addition to Dropbox not syncing, i had also lost ability to copy/paste as well. So while trying to search a fix for that problem, it seemed to have fixed by Dropbox issue as well.
All I had to do was type "sudo update_dyld_shared_cache" through Terminal.
And restart.
Everything works fine now. Don't ask me how it happened.
Cheers.
Hi Jane,
Checked Activity Monitor -> Only "Dropbox Finder Integration" is running.
Checked Dropbox folder -> Does not have any syncing icons.
No, I don't use Boxifier. I've tried the offline installer multiple times but the installation is not sucessful. Does not fail. Starts but there is no response that it is completed.
Dropbox was working fine after I upgraded to High Sierra in Nov 2017. But 2 weeks back, there was another upgrade to 10.13.3, and post that, Dropbox has stopped syncing. Icon has vanished from the Task Bar.
Please help!
OK...update
In addition to Dropbox not syncing, i had also lost ability to copy/paste as well. So while trying to search a fix for that problem, it seemed to have fixed by Dropbox issue as well.
All I had to do was type "sudo update_dyld_shared_cache" through Terminal.
And restart.
Everything works fine now. Don't ask me how it happened.
Cheers.
It wants a password and I don't know it.
- Jane
Dropbox Staff
Hey tbarben11, can you elaborate a bit on that for me please? Does your inquiry pertain to not being able to launch the Dropbox application on a Mac device, as what has been discussed on this thread or a different one? Are you trying to sign in on your desktop & you're unable to get going with that because you don't remember your password? Have you tried resetting it by any chance?
