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Forum Discussion

wwmiller3's avatar
wwmiller3
Helpful | Level 6
4 years ago

Dropbox Apple Silicon (M1) install

Hi,   I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
Desktop
Dropbox Plus
Install
Mac
Setting up the apps
  • Emmet's avatar
    Emmet
    3 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

Mannaffolki's avatar
Mannaffolki
Collaborator | Level 8
A timeline would be nice indeed. Otherwise Dropbox can just ‘stay in development’ for years on end.

Make it happen dropbox. It should already have been here a long time ago!
nps-ca's avatar
nps-ca
Helpful | Level 6
4 years ago

We get it, your devs used 3rd party libraries libffi, libphyton and likely more - we get some of those weren't ready for Apple Silicon.  However as I transition this week the ONLY app/service that is running all the time on my system under Rosetta, is Dropbox.  Seriously, everything else on my system is already running native in either public releases or beta - all those devs/services and even HW devices dealt through their issues the last few months.

 

Is asking for a timeline for a beta too much - considering many of us are annual subscription customers? 

 

It was *JUNE 2020* when Apple announced the transition, Nov 2020 when full toolkits were available.   This has me wondering why new features like Paper were a priority over servicing the millions of PAYING customers where you've had sufficient time.  You guys couldn't purchase a few dev systems early on?  Seems more like poor product management and product planning vs developer resources.

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