We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Michael L.80's avatar
Michael L.80
Helpful | Level 7
4 years ago

Dropbox application just opens a Finder window now - won't open app!

When I run the Dropbox application on Mojave or Cataline Mac OS, instead of the application, it just opens a new Finder window. I want the application back - how do I run it?

Desktop
Mac
Setting up the apps
  • Rich's avatar
    Rich
    4 years ago
    Michael L.80 wrote:

    hmm my Preferences doesn't look like yours and it doesn't have that option. Here is what I see:

    I'm on Windows so it looks a bit different, but the same option is right there in your screenshot. Just change it to Dropbox desktop app.

     

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    Michael L.80 wrote:

    When I run the Dropbox application on Mojave or Cataline Mac OS, instead of the application, it just opens a new Finder window. I want the application back - how do I run it?

    Go into Dropbox Preferences and make sure it's set to open folders in the app, and not Finder.

     

    • Michael L.80's avatar
      Michael L.80
      Helpful | Level 7
      4 years ago

      hmm my Preferences doesn't look like yours and it doesn't have that option. Here is what I see:

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        4 years ago
        Michael L.80 wrote:

        hmm my Preferences doesn't look like yours and it doesn't have that option. Here is what I see:

        I'm on Windows so it looks a bit different, but the same option is right there in your screenshot. Just change it to Dropbox desktop app.

         

         

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!