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Forum Discussion

UR1ofTHEM's avatar
UR1ofTHEM
Helpful | Level 5
7 years ago
Solved

Dropbox conflicting with Anti virus (Norton/Sophos)

Norton Firewall Alert: "Dropbox 49.4.69 does not have a valid digital signature."   Can someone please help with this? I don't understand what's going on.
Error Messages
Security
Setting up the apps
sync
  • Lucio's avatar
    Lucio
    7 years ago

    Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved.

     

    Please try with this and let us know if it's not the case for you. Please also let us know what are the versions you're using.

     

    Thanks!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hey Folks,

 

For all of you affected by this, just wanted you to know that we're investigating this. I'll make sure to let you know more about this as soon as I have an update.

 

Thank you for your patience!

brandyhyatt's avatar
brandyhyatt
New member | Level 2
6 years ago

I'm having this same issue with Norton and Dropbox, did anyone find a solution? 

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