Dropbox Desktop App crashing on Windows 8

PREVIOUS ERROR:

Nome dell'applicazione che ha generato l'errore: Dropbox.exe, versione: 3.6.9.0, timestamp: 0x550a7723

Nome del modulo che ha generato l'errore: MSVCR90.dll, versione: 9.0.30729.8387, timestamp: 0x51ea24a5

Codice eccezione: 0xc0000005

Offset errore 0x00024651

ID processo che ha generato l'errore: 0x16f0

Ora di avvio dell'applicazione che ha generato l'errore: 0x01d0c7d6821aa591

Percorso dell'applicazione che ha generato l'errore: C:\Users\marius\AppData\Roaming\Dropbox\bin\Dropbox.exe

Percorso del modulo che ha generato l'errore: C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll

ID segnalazione: 9d83064c-33ca-11e5-bed3-60a44ce6207f

Hi Marius,

Thanks for sending that along!

--John

you're welcome, thanks for solving

:-)

Problem here as well:

Log Name: Application
Source: Application Error
Date: 7/30/2015 10:44:01 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: dfmco-dfx1
Description:
Faulting application name: Dropbox.exe, version: 3.8.5.0, time stamp: 0x55a84cd3
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0xc0000005
Fault offset: 0x0000f20c
Faulting process id: 0x2308
Faulting application start time: 0x01d0cb427de05caa
Faulting application path: C:\Users\dflic_000\AppData\Roaming\Dropbox\bin\Dropbox.exe
Faulting module path: C:\Users\dflic_000\AppData\Roaming\Dropbox\bin\MSVCR120.dll
Report Id: 6193a0b0-3736-11e5-827b-605718e29685
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-31T03:44:01.000000000Z" />
<EventRecordID>29049</EventRecordID>
<Channel>Application</Channel>
<Computer>dfmco-dfx1</Computer>
<Security />
</System>
<EventData>
<Data>Dropbox.exe</Data>
<Data>3.8.5.0</Data>
<Data>55a84cd3</Data>
<Data>MSVCR120.dll</Data>
<Data>12.0.21005.1</Data>
<Data>524f7ce6</Data>
<Data>c0000005</Data>
<Data>0000f20c</Data>
<Data>2308</Data>
<Data>01d0cb427de05caa</Data>
<Data>C:\Users\dflic_000\AppData\Roaming\Dropbox\bin\Dropbox.exe</Data>
<Data>C:\Users\dflic_000\AppData\Roaming\Dropbox\bin\MSVCR120.dll</Data>
<Data>6193a0b0-3736-11e5-827b-605718e29685</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Hi Daniel,

Does the experimental build work for you?

https://www.dropboxforum.com/hc/en-us/community/posts/204562695-Experimental-Build-3-9-32

--John

The experimental build does not crash and close but it does get stuck on "connecting" as frequently as the other version crashed.  Can I run and debugs to dig deeper?  I have also updated to Windows 10 to see if that would help but no luck there.

I have just built a new PC with Windows10. With only the OS on it was sitting quite happily, I then installed dropbox and started syncing and after a few minutes it crashed my PC. On restart it lasted even less time and crashed again. Is there an issue with Dropbox and Windows 10? 

Thank you.

Richard, I am running the experimental build on Windows 10 and it does not crash Windows but it does hang on "connecting".  The problem you are reporting sounds more like a driver issue.  If you close Dropbox completely, does it still crash?

John, any other suggestions to get some debug information so I can figure this problem out?  This is causing some issues with updates to in use files and I need to know if I should start looking for another software solution.

This issue is happening to me. The Error code is surrounding MSVCR120.dll