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Ozone's avatar
Ozone
Helpful | Level 6
7 years ago
Solved

Dropbox error - couldn't start Dropbox on Ubuntu

Couldn't start Dropbox.    error after fresh install of Ubuntu 18.04
desktop
Error Messages
Linux
Setting up the apps
  • Jane's avatar
    Jane
    7 years ago
    Hey  
    Ozone,
     I’d happily further investigate more closely & help you work towards a solution on this matter, thanks for posting us on the Dropbox Forum! 
     
    As it's my understanding that this issue pertains to your current setup, I’ve made sure to create a ticket on your behalf on our system, so as to check your account specifics on my tools & follow-up with you there. Whenever you have some spare time, please have a look at your inbox for my latest message & let me know here if you have any issues locating it. 
     
    I’m looking forward to hearing back from you on our email correspondence, so as to work on that with you towards a fix!
juanvmtz's avatar
juanvmtz
Explorer | Level 3
7 years ago

Sorry for my english. I upgraded from Ubuntu 17.10 to 18.04, but I get the same error.

 

I'm find that with the upgrade the dropbox config file it's missing. I have connected again my dropbox user and 'linked' the computer. The daemon has begin to work... uploading again all my files...

 

 

 

Ozone's avatar
Ozone
Helpful | Level 6
7 years ago

Hi, 

I cant start the dropbox application itself

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    7 years ago
    But, have you tried a reinstall to see if that helps?
    • Ozone's avatar
      Ozone
      Helpful | Level 6
      7 years ago

      i have reinstalled and it didn't help, also i have another PC and there is exactly the same problem. on Ubuntu 17.10 everithing works well

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago

        Hey Ozone - are you still experiencing this?

         

        In addition to all the troubleshooting steps you have already taken to resolve this issue with starting up our desktop application, could you please give our offline installer a shot and let us know if you still get the same error. 

         

        If this persists, please attach a screenshot of the exact error you get in your reply so we can have a visual as well in order to help troubleshoot this ASAP. 

         

        Thanks!

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