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anonymous's avatar
anonymous
6 years ago

Dropbox folder automatically opens on startup

Dear Dropbox Community,

Over the last weeks, I have noted a strange pattern with Dropbox (Version 82.4.155; Windows 10): On every Windows startup, my Dropbox folder opens automatically in the Windows Explorer. This usually does not happen after standby. My question: I do want Dropbox to start automatically as service upon startup, but I do not want the Dropbox folder to open automatically. Does anyone have an idea how to do this?

Many thanks in advance, kind regards

H

  • Lusil's avatar
    Lusil
    6 years ago

    Thanks for checking all that for me, anonymous!

    Hmm. :thinking: Could you also try unchecking both of the boxes and see what happens then?

    If the behavior doesn't get resolved, try reinstalling the latest version of the desktop app (83.4.152) - maybe that will do the trick. 

    To do this:

    1. Make sure you've saved and quit all apps that access files in the Dropbox folder.
    2. Stop the desktop app (if needed) by selecting "Quit Dropbox".
    3. Uninstall the desktop app.
    4. When that finishes, reboot your computer to make sure the uninstall is complete.
    5. Download and install the newest version from this link

    If that comes to a dead end, don't hesitate to let me know the result and I'll make sure to get back to you as soon as possible. 

    Mahikhan, I just wanted to check if you're also experiencing the same behavior too? 

    Let me know!

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff

    Hello anonymous, 

    Welcome to the Dropbox Community - I' be more than happy to help. 

    You should be able to select an option in your desktop app's settings so that Dropbox doesn't start upon startup:

    • Click on the Dropbox icon on your menu bar. 
    • Go to your avatar. 
    • Selecting Preferences.. from the drop-down menu. 
    • In the General tab, there should be an option to Start Dropbox on system startup. Ensure that the option is not checked. 

    Let me know if this helps!

    • anonymous's avatar
      anonymous

      Dear Lusil ,

      thank you very much for your quick reply!

      Allow me to clarify: I do want Dropbox to start upon system startup. However, I do not want Dropbox to automatically open the Dropbox folder in the Windows explorer upon startup.  Therefore, unfortunately, unchecking "Start Dropbox on system startup " does not solve the issue at hand. From my understanding Dropbox usually should not launch the Explorer upon startup - or am I missing something here?

      Best wishes, again many thanks for your reply,

      H

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for getting back to me, anonymous!

        If you find that the desktop app is popping up every time you start your computer, could you please have a look if you have both the Start Dropbox on system startup and Open the desktop app when you start Dropbox options checked?

        Let me know what you find!

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff

      Thanks for checking all that for me, anonymous!

      Hmm. :thinking: Could you also try unchecking both of the boxes and see what happens then?

      If the behavior doesn't get resolved, try reinstalling the latest version of the desktop app (83.4.152) - maybe that will do the trick. 

      To do this:

      1. Make sure you've saved and quit all apps that access files in the Dropbox folder.
      2. Stop the desktop app (if needed) by selecting "Quit Dropbox".
      3. Uninstall the desktop app.
      4. When that finishes, reboot your computer to make sure the uninstall is complete.
      5. Download and install the newest version from this link

      If that comes to a dead end, don't hesitate to let me know the result and I'll make sure to get back to you as soon as possible. 

      Mahikhan, I just wanted to check if you're also experiencing the same behavior too? 

      Let me know!

      • anonymous's avatar
        anonymous

        Dear @Lusil,

        thank you very much for your helpful suggestion: It worked!

        In more detail: Unchecking "Start Dropbox on system startup" and "Open the desktop app when you start Dropbox" causes Dopbox to continue to start on system startup but prevents it from opening the Dropbox folder in the Windows Explorer upon startup.

        Again, many thanks for your swift replies!

        Best wishes

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