Forum Discussion

Dave_Rado's avatar
Dave_Rado
Collaborator | Level 9
12 months ago

Dropbox for windows says "reconnecting to internet"

Starting today, when I boot up my machine, Dropbox for Windows says "reconnecting to internet" indefinitely, although my machine is connected to the internet and the connection speed is good. How can...
desktop
Error Messages
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi Dave_Rado, thanks for posting today!

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

This will help me to assist further!

Dave_Rado's avatar
Dave_Rado
Collaborator | Level 9
12 months ago

Hi Jay  I have nothing that's changed recently and I wasn't getting this problem until today. Dropbox did connect eventually but it took more than 10 minutes.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!