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Charlotte L.'s avatar
Charlotte L.
New member | Level 2
10 years ago

Dropbox icon keeps disappearing from system tray.

I have Windows 8.1 and use classic shell. The Dropbox icon keeps disappearing from the system tray. I followed the instructions for keeping icons in the system tray, but it does not work. I use the o...
Desktop
Setting up the apps
  • dondj's avatar
    dondj
    8 years ago

    I solved my problem by re-installing dropbox app found on this link:

    https://help.dropbox.com/desktop-web/uninstall-dropbox

     I found a link "download the dropbox app" and installed it on top of the existing installation and everything is now working fine again.

     

Charlotte L.'s avatar
Charlotte L.
New member | Level 2
9 years ago

Follow the steps in my Feb 4, 2015 submission. For me, the problem has been resolved.

I have two dropbox icons that are always there;

  • A blue icon is always pinned to the bottom left task bar.
  • A white icon always appears in the bottom right system tray. 

Note: If you right click the white icon, you will see two mini icons on the bottom: a file folder and a world globe. The file folder launches your local dropbox folder and the world globe launches your dropbox web site. Whatever you do on one should update the other. 

Hope this helps.

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