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Forum Discussion

gordon62's avatar
gordon62
New member | Level 2
5 years ago
Solved

Dropbox is not starting and syncing on my new MacBook Air

I recently bought a new MacBook Air - M1 2020 running Mac OS 11.1 - (20C69) - and migrated everything from my old MacBook.     I noticed that dropbox had stopped syncing new local files created o...
desktop
Mac
Setting up the apps
sync
  • gordon62's avatar
    gordon62
    New member | Level 2
    5 years ago

    That fixed it.  Thanks so much!

     

     

    • tonywardarts's avatar
      tonywardarts
      Explorer | Level 3
      5 years ago

      This resolved my missing Smart Sync icons on my M1 MBP too. Thanks!

  • prjctfish's avatar
    prjctfish
    Explorer | Level 4
    5 years ago

    @dropbox when are you going to solve these installation issues. I just spent 3 hours yesterday helping a friend who upgraded to Mac Big Sur and DB completely stopped working. DB tech support blamed it on anti-virus software but turned out that the regular update installed doesn't get rid of all the "older" components.

     

    DB Tech support never mentioned advanced re-install I had to do their work. Time to stop blaming customers and fix YOUR issues. 

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