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Forum Discussion
Dropbox keeps telling me to update my app to File Provider, but it never updates.
Running MacOS 15.3. Mac Studio. Tons of RAM and HD space. Dropbox App version 217.3.4297. I go into the preferences and click Update under Dropbox Folder updates. It does so. goes through the whole process of signing out and back in again.
But the option to update is still there. Did it update?
- Nancy
Dropbox Staff
Thanks for your post, DShulman!
Since v217.3.4297 is our beta app version, I’d like you to move over to the stable one first and then try to update the Dropbox app again to File Provider.
To do this, please turn off early releases from this page and then, update your app to the stable version from this link.
Let me know how it goes.
Thank you. I'm on 216.4.4420. Same thing. It goes through the motions of updating, but then asks me to update again.
- Nancy
Thanks for trying this out in any case, DShulman! Can you send over a few screenshots of what you see when attempting to update the Dropbox app (including what you see under your app’s Sync tab)?
Also, you don’t happen to have your local Dropbox folder currently stored on an external drive, correct?
I’d like to gather as much info as possible and investigate this further.
