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Forum Discussion
Dropbox Log Files
While looking for something else on my 2 Windows 10 PC's, I noticed that there are several hundred log files located at the path:
C:\ProgramData\Dropbox\Update\Log
These range from 2018 dates...
- Hi td47; thanks for posting in Community and happy Monday!
When you have the desktop app installed and running on your computer, the app updater service's logs are stored in the app's data folders; not within your Dropbox account or Dropbox Folder.
You should be safe to delete them without affecting the app's functionality at all.
As for your suggestion in the end of your post, I'd recommend posting it in the relevant section of our Community so other users who find it useful can up-vote it to show their interest,
Let me know if you have any other questions!
For years, after a DB update, I get in an ProgramData folder update log files and in an AppData Local, other log filed that contain either Chinese or Japanese characters. (NOT the file names, the file content) They used to be 400+K in size, loaded with these characters. Of recent time, they are about 5K. A search on line for info reveals NO returns about this. What are these files and why the Asian characters? Am I the only one getting these?
Megan
Dropbox Staff
Dropbox StaffHi sodaspop, happy Tuesday!
Would you be able to send me a few screenshots of these logs, in order for us to have a visual of this too?
Keep me posted, and we'll take it from there.
MeganIf you read this post from the begining, you will see what this isue is actually about. The issue with these repeated and unwanted log files is why OTHER users are complaining about the same thing. That is, log files building up, that become very old if not deleted, and the DropBox product does NOT do any cleanup. I would therefore guarrantee that the post you are askinf gor information about is EXACTLY the same issue that I originally reported, and these files will be at the path:
C:\ProgramData\Dropbox\Update\Log
You can go to ANY Windows 10 PC with Dropbox installed, and go to that path with File Explorer and see for yourself.
I have screenshots and an actual file.
https://www.dropbox.com/sh/n975qcfb7k8z4mx/AADdMsUgb8Jt2qI6iTqzDH9Ga?dl=0
When DB runs, the 10MB .tmp file is created in the AppData number 1 or 2 folder. After DB closes, that file is replaced by a 312KB no extension file (attached) Open that with Notepad. Been doing this as far back as I can remember. Am I the only one who gets these strange files?
