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Forum Discussion

Elliot J.1's avatar
Elliot J.1
Explorer | Level 3
3 years ago

Dropbox Menu won't load on my MacBook Air 2022 (M2 chip)

This has been an ongoing issue since I upgraded my computer to a MacBook Air 2022 (M2). I install Dropbox but the menu never shows at the top of the screen.  I have had this discussion with Support...
Desktop
Mac
RickSaphire1's avatar
RickSaphire1
Explorer | Level 3

Same problem here and I've tried everything. It's broken. When can we expect a fix?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi RickSaphire1, what version of the Dropbox desktop application are you running, and what Mac OS do you have?

  • RickSaphire1's avatar
    RickSaphire1
    Explorer | Level 3
    3 years ago

    Hello,

     

    Everything is 100% current to November 1, 2022. Interestingly, once in a while I will see the Dropbox icon appear in the menu bar and by the time I try to click it, it vanishes. My problem is on my MacBook Air, 24" 2022 M2 chip running Ventura 13.0. 

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