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Forum Discussion

Anders H.3's avatar
Anders H.3
Helpful | Level 7
2 years ago

Dropbox offline installer keeps popping up

Dropbox offline installer (the .dmg on Mac) keeps popping up. I don't know why I even got the dropbox offline installer -- I have dropbox installed, and updates usually would be handled online? The q...
Desktop
Install
Mac
  • Jay's avatar
    Jay
    2 years ago

    Hi Anders H.3, it's possible that the Mac OS is trying to install it constantly. Try to delete the dmg file and see if this helps.

Erik K.12's avatar
Erik K.12
Explorer | Level 4

I have the same problem. Very annoying, it won't stop. Can't delete the .dmg. I am now considering throwing off Dropbox all together.

 

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
Erik K.12 wrote:

I have the same problem. Very annoying, it won't stop. Can't delete the .dmg. I am now considering throwing off Dropbox all together.

 

 

What version do you have installed Erik K.12 

  • Erik K.12's avatar
    Erik K.12
    Explorer | Level 4
    2 years ago

    Thx, Version 176.4.5108 (176.4.5108). I just uninstalled it but it keeps popping up and suggesting I should reinstall or relink or whatever. It won't go away 😞

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Erik K.12, I hope you're doing well! 

       

      Do you think you'll be able to send us a few screenshots of the message you see popping up on your end, in order for us to have visual?

       

      Keep me posted!

      • Erik K.12's avatar
        Erik K.12
        Explorer | Level 4
        2 years ago

        This is what I'm getting at every system startup since I uninstalled Dropbox, but it's different from what I got when it was still installed (said something about a Dropbox offline installer, although I had Dropbox offline installed).

        Would like to enclose my screenshot but cannot find the right button for enclosing files in your menu here.

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