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sejutibasu's avatar
sejutibasu
Helpful | Level 6
2 years ago

Dropbox on Mac not starting after recent upgrade

Hello everyone! I am using Mac OS Monterey 12.6.2 I received a Dropbox prompted upgrade recently, which shifted the Dropbox folder to Cloud storage. It took few hours to sync files and worked oka...
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  • sejutibasu's avatar
    sejutibasu
    2 years ago

    Uninstalled Dropbox.

    Deleted Dropbox folder.

    De-linked the computer from online account.

    Removed all temporary files following a Community post.

    Installed Dropbox again, logged in, didn't use the update.

    Dropbox folder back on user folder and not in Location.

    Files syncing now.

     

    Not the perfect solution, but best I could do after a long online chat, multiple emails and then no response from Dropbox team for 8 hours. I like Dropbox. But today very disappointed with support service. 

     

tcz's avatar
tcz
New member | Level 2
19 days ago

For anyone who has the same issue, to me it helped to give Full Disk Access to Dropbox in the System Settings / Privacy and Security tab.

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