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Thank you, I fixed the issue using Walter's steps but slightly modified:
Walter mentions that Dropbox's registry folders (in âHKEY_LOCAL_MACHINEâ > âSOFTWAREâ > âMicrosoftâ > âWindowsâ > âCurrentVersionâ > âExplorerâ > âShellIconOverlayIdentifiers) need to be within the first 15 entries alphabetically, and to rename the Dropbox registry folders until they are within said top 15.
Mine were already in the top 15, but I bumped them up to the very top Alphabetically anyways by renaming all registry folders above them (see attached picture, I renamed the Asus Shell Extension folders to appear at the bottom of the list).
After rebooting, this fixed the issue.
Hi Jesse Fargo, can you also try one more thing, using the steps my colleague Walter provided here?
Thank you, I fixed the issue using Walter's steps but slightly modified:
Walter mentions that Dropbox's registry folders (in âHKEY_LOCAL_MACHINEâ > âSOFTWAREâ > âMicrosoftâ > âWindowsâ > âCurrentVersionâ > âExplorerâ > âShellIconOverlayIdentifiers) need to be within the first 15 entries alphabetically, and to rename the Dropbox registry folders until they are within said top 15.
Mine were already in the top 15, but I bumped them up to the very top Alphabetically anyways by renaming all registry folders above them (see attached picture, I renamed the Asus Shell Extension folders to appear at the bottom of the list).
After rebooting, this fixed the issue.
Fantastic news Jesse Fargo!
This is what I like to hear! If you need anything else, we're always at your service. đ
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