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redakce's avatar
redakce
New member | Level 1
2 months ago
Solved

Dropbox throws a startup error on my macOS Big Sur computer.

Hi everybody. I'm not able to start Dropbox desktop app. After reinstalling on Mac os Big Sur the problem persists.    
desktop
Error Messages
Mac
  • Nancy's avatar
    Nancy
    2 months ago

    Thanks for sending over the full error log, redakce! After checking it, there are two usernames showing, so this seems to be the reason why you’re seeing this error indeed. 

    Can you follow these steps and let me know if they help?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
redakce wrote:

I'm not able to start Dropbox desktop app. After reinstalling on Mac os Big Sur the problem persists.

That screenshot isn't the error. It's just showing a link to the error. Click the blue link to open the file. Copy the full content of the file and paste it in a reply here.

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