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Forum Discussion

cme2's avatar
cme2
Helpful | Level 6
2 years ago

Dropbox unexpectedly quit on Mac

I'm receiving a message Dropboxb unexpectedly quit and even after a restart of Dropbox the app does not open. If I try to manually open the App it opens, tries to sync fails, and then restarts. MacOS...
Desktop
Error Messages
Mac
  • cme2's avatar
    cme2
    2 years ago

    I manually installed 168.2.466 and the app seems stable now. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Welcome back to the forum, cme2!

 

Did you start having this issue after an update on your device/Dropbox app perhaps? 

 

What’s the current app version that your Dropbox app is running?

 

Let me know, and we’ll take it from there.

  • cme2's avatar
    cme2
    Helpful | Level 6
    2 years ago

    I manually installed 168.2.466 and the app seems stable now. 

    • rmundell's avatar
      rmundell
      Helpful | Level 6
      2 years ago

      How do you do that if Dropbox wont stay open? I have the same problem.

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey rmundell, could you clarify the version of the Dropbox desktop app installed on your computer at the moment and your computer's OS version?

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