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Forum Discussion
Dropbox unexpectedly quit on macos 12.1
I reinstall dropbox, restart, disable anti virus and still dropbox crash after 5 seconds with this error.
What else can I do ?
I followed that it working now:
To resolve this problem, could you please try the following steps:
- Click on the Apple icon in the top left hand corner of your screen
- Select System Preferences...
- Then Security & Privacy
- Select the Privacy tab
- To make changes, you will need to click on the lock icon, and enter your macOS password
- Select Full Disk Access
- Check the box beside Dropbox
- Select Accessibility
- Check the box beside Dropbox
- Now please, attempt to restart the Dropbox desktop app.
I have a Mac computer i attempted to open a file in DB and then got this message i can view and see things online verison but not via icon like it wont update/sync i attempted to delete and reinstall the app but still get this message saying dropbox unexpectedly quit your files are safe. restart drop box to resume synce and other features and this only has two options to close or restart dropbox
please help
- Megan
Dropbox Staff
Hi crystal772m, thanks for posting here today!
Have you tried to restart the app? If so, does it quit automatically again?
Can you try the steps maynaus mentioned in this thread, and let me know if that gets things back on track for you?
Thanks a bunch!
No this is not working at all - Appears to want me to sign in as it starts but I get a box that pops up saying the same thing over and over and over
- Megan
Hey crystal772m, can you try an advanced re-install using these steps?
