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Forum Discussion
DropboxMacUpdate using 98-100% of CPU%
I am currently running macOS Big Sur 11.4 on a MacBook Pro (15-inch 2016) 2.9 GHz and 16GB memory. I currently use the Dropbox desktop app and have my Smart Sync set to ON. All of my files are 'Up...
- I hope you're doing great jpworkman!
It seems you're using the Beta version of our app, which could be causing a higher usage of CPU.
Go into your account settings on the Dropbox website and turn Early releases off.
After that, install one of the stable builds of the Dropbox application.
Megan
Dropbox Staff
Dropbox StaffLori,
I have gone through that list and none of the 7 items apply or resolve the issue.
As a note, I just tried fully rebooting again and did not open any applications except the Activity Monitor. DB was not open or running. The Activity Monitor showed everything normal. Then I launch Dropbox, and within less than a minute the DropboxMacUpdate began using 98-99% of the % CPU. No other applications were opened for this test, only the regular system operations, but nothing else changed their usage drastically either.
Is there anything specific I can share to help figure out what the problem is?
- Megan
Thanks for that. I followed the instructions and Fixed Permissions on both accounts (business and personal) that I am logged into, and it gave me a 'success' window on each. It then spent some time re-syncing some files until it was 'up to date' again.
However the DropboxMaxUpdate is still using 98+% of CPU.
On a related note, in Activity Monitor I am able to STOP the process for DropboxMaxUpdate, which does eliminate the issue for a short period of time, but then eventually it just starts again immediately using 98+% again of the CPU.
