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Forum Discussion
kmnyc
6 months agoNew member | Level 2
Error 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message :
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
The issue seems to have been resolved and the website is accessible once again.
- sshenoyNew member | Level 2
I can't access dropbox.com or contact support. All I get is a 500 error message.
- noclipwreckNew member | Level 2
Running into the same issue here.
- yanijNew member | Level 2
Same thing here, Error 500
- Claire L.5New member | Level 2
Me too; can't access support either
- JayTAPNew member | Level 2
Same issues here. Nothing is on the report page, not sure how to escalate this.
- gjnidoExplorer | Level 3
I'm getting the same error
- mavriqNew member | Level 2
Same here
- docbpaNew member | Level 25/28/24Hi. I can not get on to the dropbox website. Is the service down or is there some other issue going on?Thx
- maram1New member | Level 2
Same here
- Stokes84New member | Level 2
I'm also getting this error on Chrome and Firefox. I've cleared all Dropbox cookies.
- MarlenCNew member | Level 2
Same here. Clearing cache does not work nor does incognito.
- eastonarcheryNew member | Level 2
Same for me! Error 500!
- eastonarcheryNew member | Level 2
Not for me. It is happening after login.
- tmandavaNew member | Level 2
Hi
I am getting the same issue when trying to access dropbox via chrome web browser.
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status page to see if there is a known incident, our Help Centre and forums for help, or head back to home.
Please assist, I have tried a different browser as well as tried an incognito page
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