Forum Discussion

InsomniaStudios's avatar
InsomniaStudios
New member | Level 1
2 months ago

File Explorer automatically opens when app launches at startup on Windows

As the title says my dropbox folder in file explorer for some reason has started to automatically open every time I start my laptop / the dropbox app launches. I have not changed any settings (to the...
desktop
Windows
Nuber Lone's avatar
Nuber Lone
New member | Level 1
21 days ago

Up until now, they haven't fixed that issue.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    19 days ago

    Thanks for your patience on this, Nuber Lone.

    According to the release notes provided in v214.4.5217 here, if you try to open the Dropbox app while it's already launched, the File Explorer will open up.

    With that in mind, if this isn't the case for you (meaning if the Dropbox app hasn't launched when you run the installer), please let us know what you see in the Task Manager right before you start running the desktop app.

    • Nuber Lone's avatar
      Nuber Lone
      New member | Level 1
      12 days ago

      That's exactly what we don't want to happen. When we open the Dropbox app, if it's already launched, we don't want the file explorer to open.
      Why did they add that behavior? It's completely unnecessary

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