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Forum Discussion

Michael C.15's avatar
Michael C.15
Helpful | Level 5
2 years ago
Solved

File Provider upgrade is Beta or not?

New Apple MacBook Pro M2. Installed Dropbox, then see a message in the Dropbox app to upgrade to the new Apple File Provider API. There was no mention that this would be a Beta update, but after the ...
desktop
Dropbox Plus
Install
Mac
Setting up the apps
  • Walter's avatar
    Walter
    2 years ago

    Hey Fabio L., sorry to hear that.

     

    If you rebooted your computer and this persists, could you send us a screenshot so that we can have a visual too?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey there, Michael C.15, let's jump right into this! 

 

Based on the number you mentioned, 179.4.4985, it seems you're using the stable version of our desktop app, after your upgrade to the new MacOS for File Provider. 

 

Could you send me a screenshot of the word "Beta", and where exactly do you locate it, in order for me to have visual too? If you have any ticket numbers, feel free to also send them to me here. 

 

Keep me posted!

Michael C.15's avatar
Michael C.15
Helpful | Level 5
2 years ago

Hi Megan, Below is a screen. Beta appears in the upper left of the Dropbox toolbar app. It does not link anywhere. 

Beta only appears after the upgrade to File Provider as I remember, not after the initial install of Dropbox. 

 

Thanks.

 

 

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