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Forum Discussion
BobF18
10 months agoHelpful | Level 5
Folders Appearing and Filling with Empty Folders Every Few Minutes on Mac OS
Dropbox has begun placing folders within folders in my Documents Folder. I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday. Odd thing is I haven't use...
BobF18
10 months agoHelpful | Level 5
I followed the link, but it only had instructions for Windows. I did a search on how to run an advanced reinstall on Mac, but couldn't find a Mac version of that page.
Jay
Dropbox Staff
10 months agoThe link contains instructions for Windows, Mac and Linux, you'll need to click the option for Mac to see those steps.
- BobF1810 months agoHelpful | Level 5
I see it now. Sorry about that!
Anyway - I was able to follow the directions to uninstall. All of the terminal commands worked, but unfortunately, the folder re-created itself within a couple of minutes before I even re-installed, but I still reinstalled and deleted the folder. A few minutes more and the folder came back.
- Jay10 months ago
Dropbox Staff
Do you have any other open apps or services on your machine? Could you try temporarily quitting them, then pausing the Dropbox desktop application, and delete those folders to see if they return?
- BobF1810 months agoHelpful | Level 5
Still the same unfortunately. I even restarted the computer as a 2nd try, but it came right back.
Activity monitor shows only the Dropbox Finder Extension and the dropbox forum (this page). I force killed the finder extension, but it still appeared. So weird!
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