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Forum Discussion
BobF18
10 months agoHelpful | Level 5
Folders Appearing and Filling with Empty Folders Every Few Minutes on Mac OS
Dropbox has begun placing folders within folders in my Documents Folder. I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday. Odd thing is I haven't use...
tommyzai
10 months agoHelpful | Level 6
com.apple.app-analytics.production.upload-dropbox
Dropbox is creating this folder with a zillion sub-folders in my Documents on a Mac. HELP!!
- DragonUser5210 months agoHelpful | Level 6
I reported this to Apple here and I hope you all will do the same:
- tommyzai10 months agoHelpful | Level 6
I spent two hours on a chat with Apple. It ended with me disconnecting chat to reboot Mac Mini is "safe mode." I was just about to type that fixed the problem when right before my eyes another folder appeared . . . time for a new chat . . . .
com.apple.app-analytics.production.upload-dropbox- tommyzai10 months agoHelpful | Level 6
I have a call back scheduled with Apple after three chats. The last thing they wrote was this:
Generally speaking, if you use or have any type of 3rd party cloud related software or services installed on your Mac, they may cache using temporary folders to upload content from your Mac. That may be normal or expected depending on the service you use, but we can confirm that Apple would absolutely NOT be creating random Dropbox associated folders on your Mac as that's a 3rd party service, and there are no Dropbox related features, folders, or software native to Mac OS.
We can recommend uninstalling any dropbox related software, extensions or add ons you may have installed as that may end up easily resolving this. Until those are removed however, this behavior may continue.
- BobF1810 months agoHelpful | Level 5
What did you write to them? You might be able to save me a lot of typing! Thanks!!!
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