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Forum Discussion
BobF18
10 months agoHelpful | Level 5
Folders Appearing and Filling with Empty Folders Every Few Minutes on Mac OS
Dropbox has begun placing folders within folders in my Documents Folder. I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday. Odd thing is I haven't use...
mattmotts
10 months agoNew member | Level 2
I was able to find a temporary solution. Right click on the 'com.apple.app-analytics.production.upload-dropbox' folder, and select 'get info' in the menu. Under the General tab, I locked the folder and I have not gotten any new folders within in since. Only downside is that the main folder must stay in the directory, I will just rename it something or try to hide it. Hope this helps!
- DragonUser5210 months agoHelpful | Level 6
Hey all, I *think* I have found the solution. I used EasyFind to search my *entire* Mac for the folder we're seeing in Documents: com.apple.app-analytics.production.upload-dropbox. There are 10 total of them on my Mac, including the one in Documents. I focused on the word "analytics" and started looking around. I already had analytics turned off here:
...but I DID NOT have it turned off here: Privacy & Security --> Location Services --> System Services (Click "Details...")
Since turning off "Mac Analytics" I've not seen a new folder added to Documents/com.apple.app-analytics.production.upload-dropbox in almost 24 hours!
- warp500010 months agoHelpful | Level 6
Sadly no. That didn't do it for me. All those same tabs are turned off. Did you do a restart first? Still getting folders every 3 minutes.
- DragonUser5210 months agoHelpful | Level 6
I did multiple restarts while trying to solve this issue and can't quite remember if it was before or after, or both. Sorry it didn't work for you. So far today still good here, no more new folders. If that changes, I'll report here.
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