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Forum Discussion
BobF18
10 months agoHelpful | Level 5
Folders Appearing and Filling with Empty Folders Every Few Minutes on Mac OS
Dropbox has begun placing folders within folders in my Documents Folder. I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday. Odd thing is I haven't use...
DragonUser52
10 months agoHelpful | Level 6
Hey all, I *think* I have found the solution. I used EasyFind to search my *entire* Mac for the folder we're seeing in Documents: com.apple.app-analytics.production.upload-dropbox. There are 10 total of them on my Mac, including the one in Documents. I focused on the word "analytics" and started looking around. I already had analytics turned off here:
...but I DID NOT have it turned off here: Privacy & Security --> Location Services --> System Services (Click "Details...")
Since turning off "Mac Analytics" I've not seen a new folder added to Documents/com.apple.app-analytics.production.upload-dropbox in almost 24 hours!
warp5000
10 months agoHelpful | Level 6
Sadly no. That didn't do it for me. All those same tabs are turned off. Did you do a restart first? Still getting folders every 3 minutes.
- DragonUser5210 months agoHelpful | Level 6
I did multiple restarts while trying to solve this issue and can't quite remember if it was before or after, or both. Sorry it didn't work for you. So far today still good here, no more new folders. If that changes, I'll report here.
- BobF1810 months agoHelpful | Level 5
No luck here either. I found the setting you showed and turned it off and then restarted, but still every 4 minutes. Fingers crossed that someone finds the magic touch!
- BobF1810 months agoHelpful | Level 5
I've got a bandaid and some weird news:
The bandaid is a combo of what some others have said. I deleted all of the inner folders inside the main folder: com.apple.app-analytics.production.upload-dropbox
I then locked the folder so nothing else could be placed inside.
After that, I launched Terminal (in the utilities folder) and hid the folder. (First type chflags hidden and then one space (don't hit enter) and then dragged the com.apple.app-analytics.production.upload-dropbox folder into the terminal window. This works at least for now, but something is still trying to place those folders.
I almost never use the desktop in the office anymore since we're all remote, but when I took a peek at it, the desktop had the same crazy folder filled with hundreds of empty folders. This machine doesn't even have dropbox installed on it, and it's running a pretty old OS! This is crazy!
I should keep this open in case anyone has an actual fix. I'll call this a good bandaid so far...
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