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em7yn's avatar
em7yn
Helpful | Level 5
31 days ago

Have trouble with Dropbox deciding to re-index shared folders on MacOS since Monterey.

Hello, Thought I'd start a discussion to see if anyone has any advice on Dropbox and MacOS. Since MacOS 12.4 we've struggled to have a consistent working app. We have just over 100 Macs, and c...
Desktop
Mac
em7yn's avatar
em7yn
Helpful | Level 5

For the latest issue, it's happened since being on MacOS 13, so over a year.
All of our Macs are on File Provider. No external drives are uses.



Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
30 days ago

Hey em7yn, thanks for the info! 

 

Are there any differences between the two files when you view them?

 

Can you please send me a screenshot of the error you're getting and how the folder looks on your end so that we have a visual too?

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